Cancel a reservation, how can I do it?
Our cancellation policy ensures fair treatment for both our guests and our business operations. To receive a full refund for your tour, cancellations must be made at least 72 hours prior to the scheduled start time. Cancellations made between 72 hours and 24 hours before the tour will be refunded at a rate of 50%. Unfortunately, cancellations made within 24 hours of the tour start time cannot be refunded.
We understand that circumstances may arise unexpectedly, so please feel free to contact us with any questions or concerns you may have regarding your booking. We're here to assist you every step of the way.